the ‘Secrets of the Trade’ in this
Technical Writing Course
^ Sound on - click to play
Now in its 12th successful
year, hundreds of people have enjoyed this instructor-led
course, learning proven methods that deliver results.
improves user productivity
incoming support calls.
Course held in Mumbai, India
This Course is designed for everyone who needs
to produce clear, concise instructional information
in the form of printed or on-screen documentation,
whether for User Manuals, Procedures, Software Help
Guides, training courses etc.
Documentation Skills for life
This one-day writing course is interactive
and practical, covering the Key Skills of
effective technical writing.
Why might you need this Course?
Many businesses suffer
from the style of their written output. Ideas
are poorly expressed, confusing to the reader,
with bad grammar, bad design, and so on.
A National Opinion Poll survey concluded:
"Bad design, poor
grammar and atrocious spelling could be costing
UK businesses a staggering £41 billion a
year in lost sales.
74% of customers said
they would not trust businesses that used poor
spelling or grammar."
Learn to plan documentation quickly and easily;
to write effectively for the target readership;
and to produce professional and user-friendly technical
documentation. Be confident in choosing an appropriate
writing style and structure technical documents
effectively for maximum impact.
We train on site, at your chosen premises, so
that discussions can be open, free-flowing and focussed
on issues specific to your business. We have run
this course across the UK, Europe, in the USA and
is the trade mark and brand name owned by Philip Tory, Authorgraphic, 29, King Edwards Avenue, Gloucester,
UK 01452 500639
practical, enjoyable and insightful course ...
providing an interesting reminder of how much
I had forgotten and how easy it is to get into
bad habits! The course material is both useful
and accessible, and will undoubtedly prove invaluable
in the workplace, where I intend to put into
place some of the skills practiced during the
course." - Debi Strawson, Perenco, Gt Yarmouth.
"Lots of useful ideas and smart tips
to make technical writing less scary - whether
you are updating an existing manual or writing
- J. Taylor, Manager, Employee Communications
and Development, RSPCA.
is really going to save me precious time. I
would recommend it to anyone who has to write
and maintain any type of document. " - Kyla Young, Operations Manager, Dataflow
"The most interesting parts for
me were the exercises because I like the ‘hands
on’ approach. I find ‘to do’
is the best way for me to learn. I also liked
sharing ideas with my colleagues and having
the time to think about how we can move forward
with our documentation project. I valued Philip’s
input and suggestions." - Margaret McDermott,
Training Advisor, Quintiles Ltd UK.