Need
a 'Writing Business Emails' course?
Our
Writing Emails for Business course distils
into one concentrated, half-day session, all the
essentials of effective email writing. We can teach
you the art of writing effective emails, in the
right tone, to get your message across clearly and
succinctly.

"Who
is the Training for?"

"What are the
main points covered by the course?"
-
Email
as a communication tool: assumptions
-
Advantages
and disadvantages of using email
-
What
to put in the business email
-
Writing
emails: Structure - Subject / Greeting / Signing
off
-
Sent
in error - what to do
-
Writing
emails: Dealing with angry / aggressive emails
-
Need
time to think / investigate before replying
-
Attachments
- advantages and disadvantages
-
Good
English - grammar, punctuation, paragraphs and
sentences
-
Writing
Style:
- correct approach;
- appropriate tone;
- formal or informal writing;
- Plain English
and readability
-
Handling
delicate or diplomatic situations
-
General
- Dos and Don'ts
-
Final
checks before sending.

"How do we learn?"
-
By practical exercises.
-
Asking and doing.
-
Group discussion.
-
Understanding.

"What Course facilities do you require?"
-
Separate
room for the training session.
-
Screen
and LCD projector for laptop.
-
Whiteboard,
flipcharts, pens etc.
Maximum 12 delegates per morning or afternoon
session.

"What are the
Course Fees?"
Prices on application.
Extras: Incidental expenses (such as travel,
car parking and accommodation) are extra. Conditions
apply. There may be a supplementary fee for extensive
travel involving an overnight stay - ask for details.
Sorry, this is a Corporate Training Course and is
not available online or as an 'open' course.


Other Courses from
Authorgraphic:
Technical
Writing Course :
RoboHelp
Training Course
Authorgraphic Ltd -
Technical Writing
and Training Courses
Authorgraphic™ is the trade mark and brand name of Authorgraphic
Limited,
Unit 29, King Edwards Avenue, Gloucester, UK
01452 500639
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