We write custom Technical Manuals, PDF and Online Help Guides for software, technical equipment and business procedures, in the public and private sectors.

"There's been some excellent feedback. Everyone is saying that the online Help text is very well written; they like the style. A lot of online Help tends to be very dry, very hard work, but yours are a good read. You're stealing the show at the moment! It's been well received."
- Tony Hall, Development Manager, Edge IPK Ltd.

Is ordinary technical documentation too dry and dusty? - boring? - complicated? - unusable?

Use Authorgraphic for -

User-friendly technical documentation
Approachable style
Plain English
Readable

On-screen Help Guides

Use a professional for software and business procedure documentation.

"[Our customers] thought the online Help was brilliant ... everything was clear, concise and easy to access. Colours and diagrams made it really easy to read. I'd like you to know you're doing a really good job."
- Fariha Hayat, Training Manager, Enigma Health Ltd.

Printed Manuals

Talk to Authorgraphic for your equipment / systems / procedures / software / technical manuals.

"Just a quick note to say how delighted we are
with the WinTAPS help file. It is extremely easy to understand and the writing style is a tribute to 'plain English'. I know that it hasn't been the easiest of jobs to do, but your results and effort have produced a professional, well written, fully explanatory document that will be a distinct advantage to WinTAPS in the future."
- R. Carpenter, Development Manager,
Medical Data Services Ltd.

Training?

See -

- Successful Technical Writing Course
- Adobe RoboHelp Training Course
- Successful Business Emails Course.

We have provided technical author services and training for:

• 1st Credit Ltd, Reigate
• 3Circle Ltd, Cirencester (IT / telecomms)
• 3DX-Ray Ltd, Melton Mowbray
• Abacus Billing, Telecomms, Reading
• Acterna Ltd, Telecomms, Reading
• Alcatel Lucent Telecom, Maidenhead
• Allied Dunbar (Financial Services)
• AOL, Bristol
• Apotheosys Ltd, Telecomms, Swindon
• AREVA Risk Management Consulting Ltd
• Arona Ltd, Telephone Answering Systems
• Automatic Data Processing Ltd, Chertsey
• BAE Systems - Land Systems
• Bank of England, London
• Barclays Bank Ltd, London
• Beaver Valley Systems Ltd
• Bespak Europe Ltd, Milton Keynes
• Biomet Europe, Cardiff (Orthopaedics)
• BP Shipping (Oil fleet mgt sfwr)
• Caerphilly CBC, Wales
• Capodimonte Astronomical Observatory, Naples, Italy
• Captiva Software, Pau, France
• CDE Solutions Ltd (Data analysis sfwr)
• Charles Taylor Consulting, London
• Combined Insurance, Kingston-upon-Thames
• Conoco Phillips, Aberdeen (Oil industry)
• Conoco Phillips, Humberside
• Cotswold Executive Cars
• Coventry University IT Dept
• Crescent Autos, Cheltenham
• Crown Agents, India (medical equipment)
• Customer Value Analytics (CVA) Ltd, (Business Data Analysis sfwr)
• Dataflow Communications Ltd, Wells
• Distinction Systems (Educational Sfwr)
• Eagle Star Pensions
• Edge IPK Ltd (Fast front-end development sfwr for web apps)
• Egton Medical Information Systems, Leeds
• Elsevier Science (Oxford; Amsterdam; New York)
• Enigma Health (Pharmacy Management Systems)
• ESO European Southern Observatory, Munich, Germany
• ESO European Southern Observatory, Napoli, Italy (VLT Astronomical Survey Telescope)
• Estimation Ltd (Contract Mgt Sfwr)
• Forensic Science Service, Birmingham
• Gemini Data Loggers (UK) Ltd
• Gladstone MRM (Health and Leisure)
• Gulmay Ltd (High voltage power supplies for X-Ray equip't)
• Headway Electronics Partnership
• Headway Music Audio Ltd
• HSBC Bank plc, London
• Home Group Ltd (Housing & Care)
• Imperial Tobacco Ltd, Bristol
• Inframon (Microsoft System Centre Specialists)
• InterCall Conferencing Services, Gloucester
• Intersurgical Ltd, Guernsey
• Intorel Software, Luxembourg
• IWM Legal Services (Will Writing Software)
• Jackson Lifts, London
• Johnson & Johnson (Pharmaceuticals)
• Johnson Security Ltd
• Leadercoach Ltd (Life Coaching)
• London & Quadrant Housing Trust
• London Underground
• Majoto Partnership (Physio Booking Sfwr)
• Marketing International
• ME Construction plc, London (Fittings & Installation Manual)
• Medical Data Services (Physio Booking System)
• Merthyr Tydfil CBC, Wales
• MessageLabs Group, Gloucester
• Motor Trade Technologies, (MoT Test Recorder)
• NatWest Bank
• NDC Health (Pharmacy Dispensing software)
• Nexus Telecomm AG, Zurich, Switzerland
• nFlow Software Ltd, Essex
• Omnicom Communications
• OneStep Solutions, Hadleigh, Essex
• Ordnance Survey, Southampton
• Ortho-Clinical Diagnostics, Cardiff
• OutIndex Ltd (Forensic software)
• Oxford Biosensors (Blood testing equipment)
• Partygaming plc, Gibraltar
• Pennine Housing (Housing Mgt)
• Petrochemical Data Services, Holland
• Phase Vision Ltd (Non-contact metrology systems)
• Philips Semiconductors, Stockport, Cheshire
• Posh Power Ltd, (Wind Turbines) Suffolk
• PERA (Production Engineering Research Association)
• Quintiles Pharmaceuticals, Bracknell UK
• Quintiles Pharmaceuticals, Dublin, Ireland
• Quintiles Pharmaceuticals, Mumbai, India
• Quintiles Pharmaceuticals, North Carolina, USA
• Quota Leisure Management Systems, UK
• Quota Pty, Australia (Leisure Systems)
• Rapiscan Ltd, (X-Ray Systems)
• Reactfast Ltd (Plumbers, Heating Eng'rs)
• Real Asset Management, Orpington
• Reckitt Benckiser, Swindon
• Redcliffe College, Gloucester
• RMS Services, Bristol
• Royal Bank of Scotland, London
• Royal Canin SA, France
• RSPCA Headquarters, Horsham
• Sales Team Telesales, Cirencester
• Sapio Solutions Ltd
• Scientia, Educational Timetabling Systems, Cambridge
• Siemens Magnet Technology, Witney
• Simply Biofuels, Norwich (Biodiesel)
• Sonardyne, Plymouth (Undersea Surveying)
• Southampton Solent University
• Spirax Sarco, Cheltenham
• Stonecube Ltd (Print Visualisation Sfwr)
• Stratus Technologies (IT Servers)
• Supagrass Ltd, (Lawn Care Franchise)
• Technip Offshore UK Ltd, Aberdeen (Oil industry)
• Third Dimension Software (Laser-based measurement equipment)
• Torex Leisure plc, Leisure Management Systems
• Trafigura Ltd (Commodity Trading)
• Transport for London
• Tribal Group, (Public Sector Services)
• Videofit Ltd (Vehicle Recognition)
• Volkswagen Group
• Waters Micromass (Mass Spectroscopy)
• Welconstruct, Birmingham
• Wyeth Europa (Medical /Pharmaceutical)
• Zurich Financial Services (Pensions etc)