graphic Technical Authors & Training

Bridging the gap between your Products and your Customers.

Technical Documentation:

As Technical Writers, we have long experience of producing professional, technical documentation in the form of Manuals, Online Help Guides and PDF files, across many different business in the UK and abroad.

We have developed a technical writing style based on research and feedback from literally hundreds of end users over the last 25 years. This means we produce user-friendly, well-indexed, helpful and informative technical documentation.
 

Training Courses:

Our courses are enjoyable, motivational, interactive, and based on the things we do best: communicating ideas with the written word.          

Technical Writing Course

Learn the skills of a Technical Author and improve the effectiveness of your technical documentation. We recognise each client's unique requirements and present the training course in the most effective way to meet the delegates' needs, allowing for their abilities and knowledge. Click here for more information.

 

Business Email Course

Teaches your employees how to use email effectively, and to develop a professional style for all email communication from your company. Electronic communications can lead people into lazy habits and cause embarrassment - or worse. Delegates will learn best practice and a consistent approach, to bring positive benefits to your company.  Click here for more information.

 

RoboHelp Training

If you want to produce your own Online Help Guides, save several weeks of learning curve and have a RoboHelp Training Course. Click here for more information.

 

Technical Author

If you're looking for a Technical Author, then perhaps you do not have the skills or time resources to write your own technical documentation. Maybe your people know the subject inside-out, but they just cannot explain it in simple terms to a new user. This is when a Technical Writer can bring real benefits: Manuals or Online Help Guides that your company can be proud of.

If you're serious about your technical documentation, and cannot do it yourselves, then use a Technical Author: please call us to discuss what you need. We create Electronic Help Guides, Printed Manuals, PDF Manuals and so on. Use a professional Technical Author for Software Handbooks, Equipment Manuals, Operating Procedures, Franchise Manuals, etc.

Technical Writing

Technical Writing is used in fields as diverse as consumer electronics, financial services, telecommunications, semiconductor manufacture, computer hardware and software, aerospace, manufacturing, security systems, laser measurement, Health and Safety, X-Ray systems and so on.
 

Communicating with the audience

We explain sometimes complex ideas to technical and non- reader groups.  This might mean explaining to a doctor how to use a blood analysis machine, or telling a consumer how to operate a mobile phone. We help a particular reader group to perform a particular task, to get it right first time, and without calling your Help Desk! And with the average call costing £35, that soon adds up.