This Course is designed for everyone who needs
to produce clear, concise information in the form
of printed or on-screen documentation. This includes
–
Instructions
User Manuals
Online Help Guides
Business Procedures
Health and Safety Manuals
Installation Manuals
Maintenance Handbooks
Operating Instructions
Software Manuals
Standard Operating Procedures
Training Materials
Work Instructions, etc.
Documentation Skills for life
This one-day writing course is interactive
and practical, covering the Key Skills of
effective technical writing.
Why might you need this Course?
Many businesses suffer
from the style of their written output. Ideas
are poorly expressed, confusing to the reader,
with bad grammar, bad design, and so on.
A National Opinion Poll survey in 2005 concluded:
"Bad design, poor grammar
and atrocious spelling could be costing UK businesses
a staggering £41 billion a year in lost
sales.
74% of customers said
they would not trust businesses that used poor
spelling or grammar."
Learn to plan documentation quickly and easily;
to write effectively for the target readership;
and to produce professional and user-friendly technical
documentation. Be confident in choosing an appropriate
writing style and structure technical documents
effectively for maximum impact.
"Where are
s
held?"
We train on site, at your chosen premises, so
that discussions can be open, free-flowing and focused
on issues specific to your business. We have run
this course across the UK, Europe, in the USA and
India.
Or you can come to our Gloucester
training centre. Ask for details.
The course leader for the Technical Writing training
course is Philip Tory, BSc(Hons), Dip.M., Technical
Author, Trainer and Director of Authorgraphic Ltd.
"Lots of useful ideas
and smart tips to make technical writing less
scary - whether you are updating an existing
manual or writing from scratch." - J. Taylor, Manager,
Employee Communications and Development, RSPCA.
"This course is really going to save me precious time. I would recommend it
to anyone who has to write and maintain any
type of document. "
- Kyla Young, Operations
Manager, Dataflow Communications.
"The most interesting parts for me were the exercises because I like the ‘hands
on’ approach. I find ‘to do’ is the best way
for me to learn. I also liked sharing ideas
with my colleagues and having the time to think
about how we can move forward with our documentation
project. I valued Philip’s input and suggestions."
- Margaret McDermott,
Training Advisor,
Quintiles Ltd UK.
Course held in Mumbai,
India
"What's the Technical Writing Course
Content?".
Characteristics of Effective Technical Writing.
Planning the Content. Learn simple, quick
and powerful planning techniques.
Objectives?"
