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Learn how to write readable, user-friendly documentation.

Need a Technical Writing Course?

Click here to request information...

Bring the Skills In-House

Learn how to bridge the gap between your Products and your Customers.

This Course is designed for everyone who needs to produce clear, concise information in the form of printed or on-screen documentation, such as

  • Instructions

  • User Manuals

  • Online Help Guides

  • Business Procedures

  • Health and Safety Manuals

  • Installation Manuals

  • Maintenance Handbooks

  • Operating Instructions

  • Software Manuals

  • Standard Operating Procedures

  • Training Materials

  • Work Instructions, etc.

This one-day writing course is interactive and practical, covering the key elements of effective technical writing.

Why might you need this Course?

Many businesses suffer from the style of their written output. Ideas are poorly expressed, confusing to the reader, with bad grammar, bad design, and so on.

A National Opinion Poll survey in 2005 concluded:

"Bad design, poor grammar and atrocious spelling could be costing UK businesses a staggering £41 billion a year in lost sales.

74% of customers said they wouldn't trust businesses that used poor spelling or grammar." 

See full article 

See Cost Savings

Objectives.

Learn to plan documentation quickly and easily; to write effectively for the target readership; and to produce professional and user-friendly technical documentation. Be confident in choosing an appropriate writing style and structure technical documents effectively for maximum impact.

Where do we train?

  • We train on site, at your chosen premises, so that discussions can be open, free-flowing and focused on issues specific to your business. We have run this course across the UK, Europe, in the USA and India.
     
  • Or you can come to our Gloucester training centre. Ask for details.

Cost Benefits

Click here to see cost benefits of this course.

Leader.

The Technical Writing training course leader is Philip Tory, BSc(Hons), Dip.M., Technical Author, Trainer and Director of Authorgraphic Ltd.

We offer Training anywhere in UK, Europe, India, USA etc. Distance is no problem.
Authorgraphic Ltd for Custom Documentation.
Technical Writing and Training Courses.

Other courses:

Adobe RoboHelp Training Course RH7/RH8.
Business Email Etiquette Writing Course.

Quotable Quotes

"Lots of useful ideas and smart tips to make technical writing less scary - whether you are updating an existing manual or writing from scratch."
- J. Taylor, Manager, Employee Communications and Development, R**** Ltd.

 "This course is really going to save me precious time. I would recommend it to anyone who has to write and maintain any type of document. "

- Kyla Young, Operations Manager, Dataflow Communications.


 "The most interesting parts for me were the exercises because I like the ‘hands on’ approach. I find ‘to do’ is the best way for me to learn. I also liked sharing ideas with my colleagues and having the time to think about how we can move forward with our documentation project. I valued Philip’s input and suggestions."

- Margaret McDermott, Training Advisor, Quintiles Ltd UK.

 

Course Content.

  • Characteristics of Effective Technical Writing.
  • Planning the Content. Learn simple, quick and powerful planning techniques.
  • How to gather the material.
  • How to structure the content.
  • Writing in Plain English. See more.
  • Targeting the reader.
  • Clarity, waffle, brevity, jargon and acronyms.
  • Layout and appearance.
  • Spelling, Punctuation & Grammar.
  • Writing for overseas readers or translation.
  • Readability.
  • Work Smart in MS Word: hints and tips.
  • How to add a key word Index at the back.
  • Practical exercises.

Each delegate receives a copy of the 150-page course book, "Successful Technical Writing".


150-page Training Manual.


Booking your .

Prices on application. Terms and Conditions apply. Maximum of 12 delegates per day course.

For more information or to book a course,
call 01452 - 500 639.

14 days' notice

We need your official order by at least two weeks before the training date.

Click here to request details