An interactive, one-day, Technical Writing Course for anyone who writes about Software, Equipment, Business, SOP or Technical Procedures; whether writing for external customers or for internal staff, (e.g. sales team, service engineers, help desk etc).
Operating Procedures / SOP Training. Lively and enjoyable.

An interactive Adobe RoboHelp Training Course for anyone who needs to get up to speed using RoboHelp Office, to produce online Help Guides. Learn the quick way to get started in RoboHelp; shortcuts, hints, tips etc.
For RoboHelp version RH8 and RH7. RH version 6 course still available.

"The most interesting parts for me were the exercises because I like the ‘hands on’ approach. I find ‘to do’ is the best way for me to learn. I also liked sharing ideas with my colleagues and having the time to think about how we can move forward. I valued Philip’s input and suggestions." - Margaret McDermott, Training Advisor, Quintiles Ltd UK.

"Most Enjoyable. The subject could have been dry; however, the way the training was executed made it enjoyable." - David MacDivitt, Senior Customer Information Officer, Coventry University.

We regret that these courses are not available online.